Please feel free to call us at 1-646-504-0726 or email orders@samhsnyder.com to inquire about the status of your order. We will return your call within 1-2 business days. 
If for any reason you are not satisfied, we will exchange your purchase for store credit within 10 days of receipt. Credit must be used within 90 days of the issued date. Shipping charges are non-refundable. All custom orders, books, cds, vinyl, printed material,  stationery and virtual purchases are final. 
Please call us at +1-646-504-0726 or email orders@samhsnyder.com before returning merchandise. 
Return merchandise to:
Sam H Snyder Design/ Returns
516 E 82nd Street
Suite #2R
New York, NY 10028
Sam H Snyder Design is not responsible for returned merchandise lost or damaged in transit. We suggest that you insure all shipments and package the items properly.